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EspañolInterim E-commerce Manager
Are you looking for an expert who will join your company for a set period and put your sales processes in order – both in your online shop and across several markets at once? As your Interim E-commerce Manager, we take the helm of your online sales in order to deliver specific business goals. We manage both your own e-commerce and your presence on Amazon, Allegro and other global marketplaces. You gain the knowledge and experience of an entire team of experts, without having to run a long and costly recruitment process.
Tell us about your challenges
We begin every partnership with an honest conversation. During it we assess whether we are able to help you. We analyse your current processes, how your online shop performs and your potential on the sales platforms.
We put our cards on the table. If, after analysing your current situation, we conclude that we cannot deliver the assumed results, we will tell you so to your face. We respect your time and budget just as much as our own.
What will your Interim E-commerce Manager do?
We take over all the operational and strategic work connected with your online sales. In this arrangement it is we who take full responsibility for the final financial result of your business across every channel.
The scope of our work
Strategy and scaling
- Building your sales strategy – we connect your shop with the marketplaces into one smooth-running system. We create a plan in which all channels complement each other and build stable profit.
- Expansion into new markets – we safely launch your products on foreign markets. We use both your own shop and the largest trading platforms in Europe to do it.
- Managing profitability – we optimise prices and cut unnecessary operating costs. We make sure that high sales in every channel mean real money in your account.
- Market and competitor analysis – we constantly track trends and what your rivals are doing in search engines and on the marketplaces. We react quickly so that your offer is always one step ahead of the rest.
- Sales forecasting – we build reliable forecasts that help eliminate the problem of overstock and stock shortages.
Logistics and operations
- Logistics support – we select the optimal delivery model for your shop and for the platforms. We help you implement solutions such as Amazon FBA or external fulfilment models.
- Calculating logistics costs – we work out storage, packing and delivery fees precisely. We look for savings that directly raise your margin.
- Process automation – we implement integrations linking your shop, your marketplace accounts and your warehouse. We speed up order fulfilment and save your team’s time.
Implementation and product range
- Conversion optimisation (CRO) in your shop – we analyse the purchase path and remove the obstacles. We implement changes that effectively turn visitors into buyers.
- Abandoned cart recovery – we examine why customers do not complete transactions in your shop. We introduce solutions that encourage them to come back and pay for their order.
- End-to-end marketplace launch – we register and configure your accounts on Amazon, Allegro or eMAG. We set them up so that they also support the sales from your own shop.
- Listing optimisation (SEO) – we create professional product descriptions. We combine Google’s search guidelines with the requirements of marketplace algorithms in order to increase your visibility.
- Building your brand image – we optimise the look of your online shop and create professional brand stores on the platforms. We make sure the buying process is consistent and intuitive for your customers.
Advertising and security
- Marketing and maximising ROAS – we manage your entire budget in Google Ads, Meta, Amazon and Allegro Ads. We direct the money to where the ads deliver the highest return on investment.
- Regulatory compliance – we bring your e-commerce into line with legal requirements, including the Omnibus Directive. When you expand, we help with obligations such as VAT-OSS settlements or recycling schemes (e.g. LUCID).
- Account protection and quality – we continuously monitor account health metrics on the marketplaces as well as the security of your shop. We effectively protect your business against costly suspensions.
Management and operational support
- Putting your e-commerce processes in order – we analyse your current activities and fix whatever is blocking sales. We simplify day-to-day work so that your business regains its lightness and flow.
- Building operational standards – we create effective procedures for your shop and for the sales platforms. They stay in your company as a ready-made knowledge base for your staff.
- Overseeing the delivery of tasks – we continuously coordinate the work of internal departments and subcontractors. We make sure the goals of our joint strategy are delivered on time and smoothly.
- Support in recruiting a leader – we help you find and onboard your permanent e-commerce manager. They will take over from us a fully organised, profitable online sales department.
- Ongoing contact and reporting – we provide clear summaries of the results from your shop and the platforms. You have full control over profits and metrics, without going into technical detail.
Total Cost:
The cost of our partnership depends on the scale of the challenges within your organisation. The final quote is affected by the number of channels and foreign markets, the size of the team to be trained and the scope of the manager’s responsibilities.
How does our collaboration work step by step?
In the interim management model we put simplicity and your comfort first. We arrange the whole process so that you keep full control over your business while staying free of its day-to-day problems.
Step 1. Free consultation and understanding your needs
We start with a conversation. We discuss the challenges in your shop and on the marketplaces. We assess your brand’s potential. If you decide to work with us, we sign the contract and get down to business.
Step 2. Audit and diagnosis of your business
We analyse your online shop, your current sales accounts and your product portfolio. We look for technical errors, unnecessary costs and the places where your margin is leaking away.
Step 3. Strategy and work schedule
We build an individual e-commerce strategy for your entire omnichannel sales. We set clear operational priorities. This way you know exactly what we will do straight away and which steps we have planned for the following months.
Step 4. Taking the helm and scaling
We get down to specifics and take responsibility for the results. We react to market changes, optimise advertising budgets and put processes in order. Your e-commerce starts running smoothly.
Step 5. Ongoing partnership and full control
You always have your finger on the pulse. We hold regular meetings at which we discuss our activities and your profits. Together we set the next goals. You always know what is happening with your money.
When is an interim manager the right solution?
Hiring an Interim E-commerce Manager is the ideal solution if you are in one of the situations below:
- Your previous E-commerce Manager has suddenly left and you need experienced cover in order to avoid a drop in sales.
- You sell on marketplaces and want to open your own shop (or the other way round), but your company lacks a leader who can bring these two worlds together.
- You spend huge budgets on traffic to your shop and on marketplace advertising, but profits are not growing. You urgently want to improve your margin.
- You are looking for the perfect permanent employee, the recruitment process will take several months, and your business has to keep growing in the meantime.
- You have too many sales channels, procedures are missing, and everyday technical and logistical problems are blocking your company’s growth.
Which companies benefit most
from working with our agency?
Manufacturers
You have a great product, but neither the time nor the resources to take care of growing sales. Your passion is manufacturing, not fighting algorithms.
Importers / Private Label Brands
You import products in order to build a strong, profitable position on the marketplaces under your own brand. You are looking for a partner who will help you avoid costly mistakes along the way.
Distributors
You have had enough of destructive price wars and minimal margins. You are looking for a way to increase profitability and diversify your sales.
See success stories
Why hire us?
Experienced e-commerce team
Instead of running a recruitment process for a manager that lasts many months, you gain an entire team of specialists straight away. We have a track record of success in dozens of industries and on many e-commerce and marketplace platforms. We handle projects of every scale, so we know how to match the strategy to the specific needs of your business.
Expert, not a call centre
Your Interim E-commerce Manager is always within reach. You speak directly to the person who runs your project, looks after your profits and knows the specifics of your company inside out. We give you straight answers, not pure theory.
Profit, not just revenue
High sales are not everything, because at the end of the day what counts is the balance of your account. As your interim manager we focus above all on improving the profitability of your e-commerce. We optimise processes and costs and build stable profit. We have already helped many companies win a leading position in their product categories.
We diversify your sales
A lack of diversification is a huge threat to a company’s stability. If you base your revenue on a single portal, every unexpected change of terms can seriously shake your business. As your Interim E-commerce Manager we work on developing new sales channels. This way we create additional pillars of revenue and make your company resilient to market turbulence.
Legal and tax compliance
We bring your e-commerce into line with legal requirements. We keep an eye on your shop’s terms and conditions and on regulations such as the Omnibus Directive, and when you expand abroad we take care of matters such as registration in the LUCID system or support with VAT-OSS.
You get your time back
Listing your offers yourself or running long recruitment processes means risking extremely costly mistakes. You hand the tasks over to us and immediately save a huge number of hours. We take full responsibility for your online sales. You invest the time and money you get back into growing your core business and your production.
What do clients think about our agency?
A highly effective company with extensive experience and a really positive attitude. I recommend them.
Bernard Bocian
Sales Director at Meester Group.
We wholeheartedly recommend RYS! Excellent management of our Amazon and eBay accounts. The team has deep, reliable knowledge and uses effective tools that have significantly helped grow our business. Most importantly, they are always ready to help, even with issues that go beyond their standard services. Their extensive industry experience is clear in every aspect of our partnership. We definitely recommend them!
Mateusz Najder
CEO at Najder
Complete professionalism from day one, meaning you see results very quickly. Working with Zosia is a pure pleasure. I recommend them without hesitation! 🙂
Karolina Helemejko
CEO at Bio EKOS
Great communication and excellent collaboration right from the start. We saw results almost immediately. They have my highest recommendation!
Filip Kurdziel
CEO at Parkiety Kurdziel
A very reliable and professional company. Great communication and advice, and most importantly – our goals are 100% met exactly as planned. Our sales numbers are growing month by month. DEFINITELY RECOMMEND. Zofia, Wojciech – thank you!
Bartłomiej Cholewa
Marketing Director at Lakma
Our partnership with Raise Your Sales is heading in a very good direction. Their communication, knowledge, and reliability are at a high level. These guys really know their stuff. We look forward to a long-term relationship and continuous growth. For anyone who is undecided, it's a firm YES – they are well worth it! 🙂
Arkadiusz Wierzbiński
CEO at FamilyMeble
A very good, reliable company. They really know their stuff, and it is definitely worth using their services. Product uploads, advertising – everything is handled so professionally that you simply couldn't do it on your own.
Jakub Dłużyński
CEO at Zatechs
We started out on Amazon, but over time, we expanded to eBay, Kaufland, and Allegro. Everything runs quickly, accurately, and professionally. Communication is great; they always answer my questions and help whenever needed. I sincerely recommend working with Raise Your Sales.
Sebastian Dyga
CEO at MilionMebli
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Frequently asked questions (FAQ)
It is flexible, temporary management of your online sales. It covers both your own online shop and your accounts on platforms such as Amazon, Allegro or eBay. We take full responsibility for the agreed processes and for the team for a defined period. We bring a fresh perspective into the company, implement an effective strategy and focus on increasing revenue and improving profitability. We run the operations until you find a permanent employee or until the situation in your e-commerce stabilises.
Your e-commerce is looked after by a dedicated Interim Manager. They set the direction, are responsible for the strategy and are your permanent, direct point of contact. Behind that one person, however, stands our entire 20-strong team of experts, who join the work at various stages of the partnership.
What does that mean in practice? Your manager delegates tasks to narrowly specialised experts in our agency. When we optimise budgets, our advertising (PPC) experts step in. When we open a new market, we bring in people who specialise in particular sales channels, such as Amazon, Allegro or e-commerce platforms.
As a result, you gain the knowledge of an entire department, and your Interim Manager pulls it all together. We also work smoothly with your current employees or subcontractors so that together we deliver your business goal.
We support the growth of your business in two main areas:
- Your own online shops: We advise and help optimise purchase paths and processes on the most popular e-commerce platforms, including PrestaShop, Shopify, Shoper, WooCommerce and Comarch.
- Marketplace platforms: Our experience is focused on the largest channels in Europe, including Amazon, Allegro, eBay, eMAG and Kaufland. We also successfully scale our clients’ sales on other niche or industry-specific platforms. You will find the full list of the platforms we work with here.
Let's talk about growing your sales across marketplaces!
Do you need help with marketplaces?
Amazon
Unlock the potential of the world’s largest e-commerce platform. We will help you successfully enter new markets and build a strong advantage over your competitors.
Allegro
From the first audit, through training your team, to full management of your account and advertising – we match the scope of our work to the stage you are at. Choose the solution for your business:
eMAG
Expand your business to Romania, Bulgaria, and Hungary. We will guide you through the whole integration process and take care of your ongoing business development.
eBay
Reach millions of active buyers worldwide. eBay is your gateway to the massive markets of the UK and the US. We will set up your account and optimise it daily to build a strong international presence.
Kaufland
We know the Kaufland Marketplace system inside out. We know how to optimise accounts and advertising budgets. See what we can do for your brand:
Other marketplaces
We will launch your brand on platforms specialising in your industry and on local leaders – wherever your customers actually are.
- Cdiscount
- bol.com
- OTTO
- ManoMano
- and many more…