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Case study Babylux

Allegro

Multichannel strategy in the baby products industry: from Allegro to 4 international marketplaces

BabyLux pram
  • +174%sales on Allegro
    (Jun 2024 YoY)
  • €289ksales on Amazon
    (Aug 2023 – Jul 2024)
  • +110%sales on eMAG
    (Jul 2024 vs Nov 2023)

About the client

Raf-Pol s.c., the owner of the Babylux brand, is a Polish manufacturer of prams and pram accessories. Its range includes combination prams and travel systems, pushchairs, as well as sledges and car seats.

Our partnership began when we took over the management of the company’s accounts on Allegro, eMAG, Kaufland and Mall. Later on, we were also entrusted with its Amazon accounts, and we are now starting to expand onto Worten.

Prams in a showroom

What’s in the Babylux range

CategoryExample products
Prams and pushchairstravel systems (2-in-1, 3-in-1), pushchairs
Car seats and accessoriescar seats, car seat bases, pram accessories

The industry

The baby products industry plays by its own rules. A parent shopping online isn’t just looking for an attractive price – above all, they need to be sure that the pram or car seat meets the required safety standards and will serve their child for years to come. That’s why selling prams and pushchairs online takes more than standard listing optimisation: brand credibility has to be built separately in every market, taking into account local shoppers’ expectations and the specifics of each platform. For a manufacturer entering several European marketplaces at once, this means hundreds of decisions about range, pricing and communication – and in a category as competitive as baby essentials, every day of delay costs real sales.

The Client’s challenges

During a free consultation, the owner of Raf-Pol told us about the company’s marketplace activities to date and the problems he was struggling with:

  • Not enough time to make additional changes to the account,

  • Lack of in-house knowledge about foreign marketplaces,

  • Inefficient use of the advertising budget across platforms,

  • Maintaining account quality and meeting all platform requirements,

  • No plan for further expansion into new markets.

In practice, this meant there was no coherent strategy for selling baby accessories on multiple marketplaces at once. Each platform had a different standard of product pages, different advertising rates and was at a different stage of development.

Our work

Allegro audit

We began our partnership with a thorough audit of the sales account, pinpointing the key areas and challenges the company was facing:

  • Low sales of prams and child car seats despite a range that was competitive within the industry,
  • Poor listing visibility,
  • No Allegro Ads,
  • No featured listings,
  • A fragmented range with no listing variations,
  • Low account quality and poor customer service.

Visibility

The key steps we had to take straight away were to increase the visibility of the listings and improve their quality. We did this by:

Strategy and solutions

We work on the principle that a good product speaks for itself, and our job is to make sure it gets noticed. That’s why we built our strategy primarily around putting the Babylux pram brand on the radar of Allegro shoppers.

Allegro Ads campaigns

Once we had set the goal and agreed on the strategy, we moved on to the analysis needed to build a well-structured advertising campaign. Using historical sales data and an analysis of sales categories and competitors, we took the following steps:

  • We built the campaign structure around key categories,
  • We selected relevant keywords with the help of the Campaign Planner,
  • We set the budget and CPC bids, tailoring them to specific ad groups.

Running the ads led to a significant increase in listing impressions (169k → 288k), and the return on investment itself was satisfactory almost from day one.

Allegro Ads campaigns
Allegro Ads campaigns
September 2023185,3008 PLN
October 2023209,00012.1 PLN
November 2023209,50016.5 PLN
December 2023208,10013.3 PLN
January 2024239,86016.7 PLN
February 2024258,32211.9 PLN
March 2024231,6618.3 PLN
April 2024275,36715.7 PLN
May 2024294,64812.4 PLN
June 2024285,72920.3 PLN
July 2024288,66015.9 PLN
August 2024235,44511.9 PLN

Featured listings

In line with the strategy we developed, featured listings were, and still are, the second pillar of listing visibility.

On the Babylux account, there had been no strategic, and above all no effective, approach to featured listings. Yet featured listings cannot be left to chance – they need to be worked on throughout the entire sales period.

Featured BabyLux pram listing in the ‘Promoted offers’ section on Allegro

Multi-variant listings

Alongside our work on featured listings, we had to consolidate the individual listings into proper multi-variant listings.

Creating two-level multi-variant listings allowed us to keep target customers within the seller’s own listings. It also reduced promotion costs – a single featured listing drove traffic to a listing with a wider choice of products.

Multi-variant BabyLux pram listing on Allegro

Results of our work on Allegro

Once the partnership began and the strategy was gradually rolled out, the expected cycle of sales growth kicked in. Every month of the partnership brought significant increases, ultimately boosting year-on-year sales by over 100%.

Sales value (PLN)
June 202366,57543 orders
July 202396,90258 orders
August 2023107,38162 orders
September 2023122,67668 orders
October 2023132,51275 orders
November 2023149,91791 orders
December 2023108,63762 orders
January 2024143,47179 orders
February 2024112,31470 orders
March 2024113,86866 orders
April 2024173,757100 orders
May 2024172,950103 orders
June 2024182,523106 orders
July 2024137,52178 orders

Amazon audit

As always, we started with a detailed audit of the account, pinpointing the key areas and challenges the company would face.

On that basis, we planned a strategy and a schedule of work aimed at improving the search rankings of its baby products and increasing the profitability of sales on the platform.

BabyLux pram listing on Amazon

Visibility

The key step we had to take straight away was to increase the visibility of the listings and improve their quality. We did this by:

  • Rewriting titles and adding new keywords,
  • Creating brand-specific listing content (A+ Content),
  • Auditing and optimising existing advertising campaigns,
  • Setting up product variations,
  • Updating listings with infographics.

Implementing the changes

Having set the goal and developed the strategy, we got down to the work needed to improve the key elements. Using historical sales data and an analysis of categories and competitors, we took the following steps:

  • We enrolled the brand in Brand Registry,
  • We expanded the basic descriptions,
  • We added phrases to Generic Keywords,
  • We expanded the bullet points section,
  • We improved the listing titles, adding the necessary keywords,
  • We created two- and three-level multi-variant listings,
  • We audited and optimised the ads.

A holistic approach

In the first months of the partnership, we also:

  • Extended the account’s reach to additional markets: FR/IT/ES,
  • Introduced business pricing and set up quantity discounts,
  • Created promotional campaigns.

This marked the real start of selling the brand’s baby products abroad – a process that now spans five marketplaces at once.

Results of our work on Amazon

With each month of the partnership, we recorded clear growth in sales, which after a few months reached EUR 40,000 a month.

Order value (EUR)
February 20234941
March 202300
April 202300
May 202300
June 202300
July 202300
August 202311,31928
September 202312,80231
October 202320,93453
November 202323,11355
December 202318,35242
January 202419,61542
February 202421,04446
March 202424,67056
April 202429,16663
May 202432,25373
June 202438,32977
July 202437,63777

Launching listings on eMAG

The next stage in scaling our client’s sales was launching listings on all eMAG markets. Our tasks were:

  • Creating keyword-based listings and a consistent template for all listings in the RO/HU/BG markets,
  • Setting up listing variations,
  • Creating advertising campaigns,
  • Taking part in promotional events.
BabyLux pram listing on eMAG

Results of our work on eMAG

Since going live, we have recorded steady month-on-month sales growth, and we continue to optimise listings and analyse the competition.

Sales on eMAG
Sales on eMAG
November 202358,26030 orders
December 202356,05731 orders
January 202453,64830 orders
February 202466,42734 orders
March 202473,39137 orders
April 202469,57037 orders
May 202490,74646 orders
June 202497,34352 orders
July 2024122,52863 orders

Kaufland

In parallel with eMAG, we were also launching listings on all available Kaufland markets (DE/SK/CZ). Here are the steps we took:

  • Rolling out listings in all markets and optimising product pages,
  • Adding keywords,
  • Building listings so that they group correctly into variations,
  • Launching advertising campaigns,
  • Introducing vouchers.

Results of our work on Kaufland

Since sales began, we have recorded regular month-on-month growth.

Sales on Kaufland
Sales on Kaufland
February 20237,71920 orders
March 20239,60425 orders
April 20239,75828 orders
May 20238,72423 orders
June 20239,80526 orders
July 20239,81026 orders
August 202310,04926 orders
September 202311,79830 orders
October 202313,57034 orders
November 20238,71921 orders
December 202310,84226 orders
January 20249,71423 orders
February 202412,61429 orders
March 202410,96125 orders
April 20248,09519 orders
May 202412,85928 orders
June 202413,71131 orders
July 202412,41927 orders
August 202418,81043 orders

Mall / Mimovrste

In addition to the channels covered above, the marketplaces acquired by Allegro that are now being wound down also deserve a mention.

Seeing a gradual outflow of customers from these platforms, we decided together with the client to stop selling there. The decision to close down was driven by the following problems:

  • The launch of Allegro CZ and SK,
  • A steady outflow of customers,
  • No dedicated seller panel,
  • No advertising.

It is worth noting, however, how much work went into launching the range:

  • Creating listings,
  • Setting up product variations,
  • Connecting listings to BaseLinker via API,
  • Creating a template.
Babylux pram listing on Mimovrste

Next steps

  • Scaling sales in the German market by looking for new advertising opportunities, creating defensive campaigns and actively adding new products to campaigns,
  • Scaling sales in the remaining markets outside DE, i.e. FR, IT, ES, by optimising listings to include more keywords in titles, bullet points and generic keywords, alongside parallel advertising activity,
  • Scaling sales on other marketplaces and looking for new channels where we can sell effectively,
  • Further analysis of competitor listings in DE, FR, IT, BE, e.g. to assess the sales potential of products.

Summary

…and we’re not done yet!

Our partnership with Raf-Pol is ongoing, which means we keep adapting and optimising every element of sales to the ever-changing conditions for sellers on Allegro, Amazon and other marketplaces.

The Babylux story shows that a Polish pram manufacturer can successfully grow sales on multiple European marketplaces at once, as long as the work on each platform is driven by data.

We believe in our clients’ products – that’s why we manage to boost their sales so successfully!

Thank you for your trust!

Do you sell baby products and want to achieve similar results?

We specialise in helping manufacturers and distributors sell baby and children’s products on Allegro, Amazon, eMAG and other marketplaces. For many years, we have been helping businesses in the baby products industry increase listing visibility, improve conversion and scale their online sales.

If you’re wondering whether your business has the potential to grow on marketplaces – let’s talk. We’ll analyse your situation and tell you honestly whether, and how, we can increase your profits.

  • +87%sales on Kaufland
    (Aug 2024 YoY)
  • €38ksales on Amazon
    in June 2024

Let's talk about growing your sales across marketplaces!

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