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Full-service eMAG Account Management Agency


As a full-service eMAG agency, we provide end-to-end account management designed to turn your business into a regional powerhouse. Our approach goes far beyond everyday upkeep; we provide a comprehensive strategy for market expansion across Romania, Hungary, and Bulgaria.

We handle the entire lifecycle of your presence on the platform – from navigating initial registration and legal formalities to streamlining logistics and executing high-impact eMAG Ads campaigns. As the undisputed leader in the CEE region, eMAG offers a direct gateway to over 36 million active customers. We bridge the gap for your brand, helping you navigate linguistic and regulatory barriers with ease so you can focus on scaling your sales.

Seller dashboard: eMAG Marketplace

How we work

Our eMAG account management process

Great results are built on honest communication from day one. Our first step is always a rigorous assessment of your inventory to verify its true viability across the CEE markets.

  1. Kick-off – Strategy development and roadmap

    First, we gain access to your eMAG account via secure user permissions and collaboratively build your sales strategy and launch timeline. If you don’t have an account yet, we will assist you with the entire registration process.

  2. Account setup and compliance (week 1)

    During the first week, we focus on the fundamentals. We configure your eMAG account and ensure it meets all of the marketplace’s strict compliance requirements. Our essential checks include:

    • VAT-OSS registration and local VAT numbers (e.g., VAT-RO for Romania).
    • Compliance with regional environmental fee regulations.
    • Core account settings, such as return policies, shipping parameters, and financial data.
  3. Comprehensive catalogue rollout (months 1-2)

    Simply uploading products to eMAG isn’t enough to generate sales. The key to success lies in data quality and adapting your catalogue to local buyer preferences. During this stage, we ensure your listings don’t just meet technical standards, but actually stand out and convert.

    During this phase we handle:

    • SEO and content optimisation: We write keyword-rich titles and descriptions tailored to the exact search habits of buyers in Romania, Hungary, and Bulgaria.
    • Image auditing: We verify your product images against eMAG’s strict guidelines. We identify necessary improvements to ensure your thumbnails catch the eye, build trust, and avoid listing rejections.
    • Category and attribute mapping: We manually align your inventory with eMAG’s specific category trees. We complete both mandatory and optional product attributes, which is critical for visibility in sidebar search filters.
    • Data integrity: We verify EAN codes and backend data structures, eliminating technical errors that could delay your launch.
    • Logistics and compliance support: We advise you on the correct preparation for cross-border shipping, including necessary transport declarations.
  4. Growth and optimisation (ongoing)

    Rolling out your catalogue across the Central and Eastern European (CEE) markets is just the beginning of our partnership. Once your listings are live, the core of our eMAG account management kicks in. We shift our focus to the operational and strategic heavy lifting designed to drive stable, profitable sales growth.

    • Paid promotion and campaigns: We launch and optimise eMAG Ads to precisely target high-intent buyers across the region. We also manage your enrolment in key platform events (such as Crazy Days) and promotional campaigns, ensuring your ad spend delivers a clear, measurable ROI.
    • Organic growth: We drive continuous SEO to push your products higher up the natural search rankings. By tailoring titles and product attributes to local search habits, we build long-term brand visibility that doesn’t rely solely on an ever-increasing ad budget.
    • Account health monitoring: We rigorously track your Account Health metrics. By closely monitoring dispatch times and customer service levels, we protect your account from suspensions and algorithmic visibility drops, ensuring total business continuity.
  5. Reporting and planning (monthly cycle)

    Registration and full configuration of your seller account.

    • Catalogue rollout, including category mapping and completing item attributes.
    • Enrolment in and configuration for the eMAG Genius loyalty programme.
    • Creation and management of eMAG Ads (PPC) campaigns.

Case study

Proven success on eMAG: see our client results

1 / 3
  • RON 1.97min net sales on eMAG (Jun 2022 – Sep 2024)
  • 5.38%ACOS on eMAG Ads campaigns (Dec 2022 – Sep 2024)
  • +47%sales in year 2 together (Jun 2023 – May 2024, YoY)

Who it’s for

Who can benefit from our eMAG expertise?

  • Manufacturers

    Focus on product excellence – we’ll handle the algorithms. You’ve mastered the art of production, but managing a global storefront is a full-time job in itself. If you lack the internal resources to navigate the technical side of sales, we act as your dedicated commercial arm – allowing you to oversee the production line while we manage your marketplace operations.

  • Importers / Private Label Brands

    Scale your brand with confidence. Building a dominant position through imports is a high-stakes game. You need a partner who understands the marketplace minefield and can help you establish a profitable presence while avoiding the expensive pitfalls that often catch unguided brands off guard.

  • Distributors

    Escape the race to the bottom. If you are weary of destructive price wars and razor-thin margins, it’s time to shift gears. We help you diversify your sales channels and reclaim profitability by focusing on strategic reach and value, rather than just competing on the lowest price point.

Scope & pricing

Our eMAG solutions

Business subscription

from€700

Development of a tailored sales strategy.

Listing creation and optimisation – refining titles, descriptions, product attributes, and visual assets to rank high in Allegro’s search algorithm.

Schedule a free consultation

WHAT'S INCLUDED

  • Account launch and configuration

    • Registration and full configuration of your seller account.
    • Enrolment in and configuration for the eMAG Genius loyalty programme.
    • Integration support for third-party systems.
  • Strategy, analysis and pricing

    • Sales strategy development.
    • Ongoing competitor analysis within your category.
    • Support with pricing strategies and profitability management.
    • Sales forecasting.
  • Listings and products

    • Catalogue rollout, including category mapping and completing item attributes.
    • Enrolling products in recurring marketplace promotions and events.
  • Marketing and advertising

    • Creation and management of eMAG Ads (PPC) campaigns.
    • Monthly reporting on sales, costs, and ad performance.
  • Account health and regulatory compliance

    • Monitoring Account Health metrics and liaising with eMAG Seller Support.
  • Customer service and after-sales support (available at extra cost)

    • Multilingual customer support, handling buyer enquiries in local languages.
    • Processing warranty claims and complaints based on agreed procedures.
    • Handling returns and refunds while monitoring regulatory deadlines.
    • Monitoring customer reviews and managing negative feedback.

Partner status

eMAG Service Provider Partner

The eMAG Service Provider Network is a select group of certified agencies that leverage their expertise to support sellers with professional eMAG account management.

As a certified eMAG agency, we provide comprehensive account management—helping you to optimise performance, manage your listings, and maximise sales. By partnering with us, you can rest assured that your account is operated in strict accordance with eMAG’s best practices and highest standards.

Official eMAG SPN partner | Raise Your Sales

Challenges

Challenges related to eMAG growth

Challenges of managing an eMAG account

Already selling, but struggling to gain traction? Perhaps you feel like you’re operating in the dark – unable to pinpoint why certain listings perform while others stagnate. With management and marketing overheads creeping up, you are spending your time putting out fires rather than scaling, leaving you questioning the true profitability of this sales channel.

Formalities when entering CEE markets

You want to expand into Central and Eastern European markets, but you’re afraid of drowning in red tape. You know eMAG opens the door to millions of new customers, yet the risk of making a mistake at the start – whether legal or operational – effectively stops you from committing to expansion.

Regardless of the scenario, there’s one solution: You need expert support.

Why us

Why choose the eMAG agency Raise Your Sales?

  1. An entire team, not just a single hire

    Partnering with us unlocks an entire multidisciplinary team. You gain an onboarding specialist to navigate the platform’s technical intricacies, a PPC expert to drive targeted traffic, and a dedicated project lead to oversee your overarching commercial roadmap. You don’t need to hire multilingual staff to handle daily operations. We bridge the language gap for you, taking care of everything from adapting your listings to resolving buyer enquiries.

  2. Expert, not a helpline

    Facing a blocked listing or a frustrating validation error? You will have a direct line to your dedicated project lead, who knows your inventory inside out. You won’t be bounced around by bots or generic support desks. We take over all the tedious and often sluggish communication with eMAG Seller Support on your behalf.

  3. Profit, not just revenue

    The fee structure on eMAG can be complex. Rather than relying on guesswork, we rigorously calculate your true profitability. We help you establish a pricing model that factors in local consumer dynamics and cross-border operational overheads, ensuring every sale delivers a healthy margin.

  4. Smart sales diversification

    Relying heavily on a single domestic region or one primary channel (like Amazon) is a significant commercial risk. A single policy change can cause your entire operation to wobble. We establish eMAG as a robust, stable secondary revenue pillar, future-proofing your business against unexpected industry shifts.

  5. Secure, compliant cross-border sales

    Expanding into the CEE region involves a labyrinth of regulations. We help you navigate this securely, providing guidance on transport declarations, environmental compliance, and VAT-OSS requirements. As hands-on practitioners, we proactively flag potential pitfalls to mitigate the risk of costly compliance issues or delays at the border.

  6. You get your time back

    Expanding across borders alone carries a high risk of expensive missteps, and building an in-house team from scratch takes valuable months. We take over the operational heavy lifting. By entrusting your eMAG operations to us, you reclaim your time to focus on what truly matters: product development and high-level business scaling.

Testimonials

What do clients think about our full-service eMAG agency?

Working with Raise Your Sales is fantastic! Our account is looked after by Aneta – an expert with tremendous knowledge and commitment. Together, we’re successfully growing our sales on Amazon. Professionalism, great communication and attention to technical detail. Highly recommended!

Agata KopińskaMarketplace Specialist at 4FIZJO

A very reliable and professional company. Great communication and advice, and most importantly – our goals are 100% met exactly as planned. Our sales numbers are growing month by month. DEFINITELY RECOMMEND. Zofia, Wojciech – thank you!

Bartłomiej CholewaMarketing Director at Lakma

We wholeheartedly recommend working with Raise Your Sales! With the support of our account manager, we achieved our target sales growth on platforms such as Kaufland and Bol. The whole team brings extensive e-commerce experience and plenty of ideas for boosting sales. They are always ready to help, even with matters beyond their standard scope of services. Their professionalism, commitment and creativity make working with them not only effective but genuinely enjoyable.

Kamil ZemłaHead of Marketplace at Morele.net

HIGHLY RECOMMENDED!!! We’ve been working with Raise Your Sales for over two years now. We started with PPC advertising on a single market and, over the following months, gradually expanded our cooperation to further markets and services. RYS keeps expanding its service portfolio, so we have no need to look for solutions at other agencies. Most importantly, our conversion rate and brand awareness keep growing. We are very happy with the partnership. RYS’s management and the people working directly with us are 150% committed to running our projects, have the right experience and keep pace with the changing trends in e-commerce. On top of that, they’re always cheerful and easy to talk to, which makes our online meetings engaging rather than routine. In a word – highly recommended :)

Michał SiedleckiCEO at Mivos

We started working with Raise Your Sales at the end of 2022, launching our sales on Amazon from scratch. Thanks to the team’s expertise and a well-chosen strategy, we saw the first results within just a few weeks. The team works diligently and professionally, and we’re planning to scale our sales further. Highly recommended!

Zbigniew MartynowskiCEO at Igart

I recommend working with Raise Your Sales, especially with Marcin. Big pluses: strategy development, concrete actions, flexibility and full commitment. From the very start, they listened to us – what we wanted to achieve, what problems we were facing and where we wanted to go – and the plan is being delivered effectively. As the project manager, I feel trust, peace of mind and tremendous support. We’re truly playing on the same team, and it’s a whole new level of collaboration. A professional team that genuinely helps you achieve your goals. I sincerely recommend them!

Anna FuksaHead of Online Sales at Domino Polska

When launching our brand on the Polish market through Allegro, we needed a partner who knew the platform. Raise Your Sales competently managed our brand’s market entry and the initial sales set-up. They also made it easier for us to use Allegro Fulfillment, which significantly streamlined our logistics and freed up internal resources. Our subsequent sales results were in line with our original goals.

JPK TradingCosori

We started out on Amazon, but over time, we expanded to eBay, Kaufland, and Allegro. Everything runs quickly, accurately, and professionally. Communication is great; they always answer my questions and help whenever needed. I sincerely recommend working with Raise Your Sales.

Sebastian DygaCEO at MilionMebli

A highly effective company with extensive experience and a really positive attitude. I recommend them.

Bernard BocianSales Director at Meester Group

After a year of working together, I can share a few words of feedback. The company took us onto Amazon. Product registrations, listing creation, product descriptions – we were guided through everything step by step. The company’s extensive experience was clear to see, not least in its thorough knowledge of the formal and legal requirements for selling on Amazon. Selling there is definitely different – harder and less intuitive than on domestic platforms – and it would be hard to manage on our own. Special thanks and recognition go to our account manager, Aneta, who guided us through the process with great knowledge, courtesy and real professionalism.

Darek SionekCEO at PAM-FOLIE

Our partnership with Raise Your Sales is heading in a very good direction. Their communication, knowledge, and reliability are at a high level. These guys really know their stuff. We look forward to a long-term relationship and continuous growth. For anyone who is undecided, it's a firm YES – they are well worth it! 🙂

Arkadiusz WierzbińskiCEO at FamilyMeble

We wholeheartedly recommend RYS! Excellent management of our Amazon and eBay accounts. The team has deep, reliable knowledge and uses effective tools that have significantly helped grow our business. Most importantly, they are always ready to help, even with issues that go beyond their standard services. Their extensive industry experience is clear in every aspect of our partnership. We definitely recommend them!

Mateusz NajderCEO at Najder

We’ve been working with Raise Your Sales Sp. z o.o. for over two years. Difficult projects and new challenges were always taken on willingly and delivered – we were never left without help!! A high level of commitment and professionalism from the very beginning. I sincerely recommend them!!

Adam BielskiBoard Member at SuperProfile

Professionalism, reliability, deep expertise and, most importantly – the results of our cooperation speak for themselves. An experienced team and a pleasure to deal with! We recommend them with a clear conscience! :)

Julia JerzykCEO at Jumo Design

Professional service and advice. Our second year of working together on Amazon account management is going superbly.

Adam DudkiewiczCEO at RoadEU

Complete professionalism from day one, meaning you see results very quickly. Working with Zosia is a pure pleasure. I recommend them without hesitation! 🙂

Karolina HelemejkoCEO at Bio EKOS

Great communication and excellent collaboration right from the start. We saw results almost immediately. They have my highest recommendation!

Filip KurdzielCEO at Parkiety Kurdziel

A very good, reliable company. They really know their stuff, and it is definitely worth using their services. Product uploads, advertising – everything is handled so professionally that you simply couldn't do it on your own.

Jakub DłużyńskiCEO at Zatechs

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FAQ

Frequently asked questions

We cover all three regions where the platform currently operates: Romania, Hungary, and Bulgaria. We typically recommend launching in Romania first as it offers the highest commercial potential and buyer maturity before rolling out your catalogue to the other two countries.

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