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EspañolDecathlon Account Management
Our Decathlon account management service will help you take your sports and outdoor sales to the next level. Whether you are just planning your launch or looking to improve the performance of an active account, we will ensure your listings are highly visible and profitable. We will help you navigate the unique dynamics of this channel, allowing you to focus on sourcing the best products while we take care of the rest.
Your business deserves new markets
The Decathlon marketplace offers a unique opportunity to reach a highly targeted audience. This translates into stronger conversion rates and better profitability compared to generalist platforms. We believe in complete transparency. Right from the start, we will evaluate your potential for success on this platform. If our data analysis indicates that launching on Decathlon won’t yield a healthy return, we won’t sugarcoat it. We would rather turn down a project than execute a strategy that lacks a solid chance of success.
Our Decathlon solutions
Standard
WHAT'S INCLUDED
- Seller account registration and full setup
- Product uploading and listing optimisation (titles, descriptions, tags)
- Marketplace SEO
- Managing promotional pricing, participating in seasonal campaigns, and coordinating additional marketing operations
- Ongoing competitor analysis
- Support in establishing an effective pricing strategy
- Continuous monitoring of your account health and quality metrics
- Handling customer complaints in line with marketplace procedures
- Managing returns logistics according to your specific guidelines
- Moderating buyer reviews and actively responding to feedback
Total Cost:
We tailor our management fees to the scale of your business. The cost depends primarily on the size of your product catalogue and the number of active accounts.
Premium
WHAT'S INCLUDED
- Seller account registration and full setup
- Product uploading and listing optimisation (titles, descriptions, tags)
- Marketplace SEO
- Managing promotional pricing, participating in seasonal campaigns, and coordinating additional marketing operations
- Ongoing competitor analysis
- Support in establishing an effective pricing strategy
- Preparing detailed sales reports and forecasts
- Handling customer complaints in line with marketplace procedures
- Managing returns logistics according to your specific guidelines
- Moderating buyer reviews and actively responding to feedback
Total Cost:
We tailor our management fees to the scale of your business. The cost depends primarily on the size of your product catalogue and the number of active accounts.
Our process
Our support is built on a clear, straightforward process. This ensures you know exactly what to expect and retain full control over your sales growth.
Kick-off: strategy and project roadmap
If you don’t have an account yet, we will guide your business through the entire registration process. Already selling on Decathlon? We’ll start with a comprehensive audit of your current profile. Next, we work together to develop a tailored sales strategy and project roadmap. At this stage, we carefully analyse your product range and competitor activity within the sports sector, ensuring our actions are driven by real market data from day one.
Foundations (week 1)
During the first week, we focus on the technical aspects of your profile to guarantee smooth trading. We update billing information, set up delivery methods, and configure return addresses in full compliance with the platform’s requirements.
Comprehensive catalogue rollout (months 1–2)
This is the stage where we transform your product catalogue into a professional storefront, fine-tuning every detail to attract sports enthusiasts:
- Professional descriptions: We craft engaging copy that establishes your brand’s authority and addresses the specific technical needs of your customers.
- In-platform SEO: We optimise titles, descriptions, and tags for Decathlon’s search algorithm, using carefully selected keywords that genuinely boost your product rankings.
- Technical precision: We fill in all required attributes and parameters – it’s a crucial step to ensure customers can find your listings instantly using advanced search filters.
Scaling sales (ongoing management)
Following the initial optimisation, we shift into intensive account management aimed at maximising your profits and maintaining account health:
- Promotions management: We coordinate promotional pricing and submit your listings for dedicated seasonal campaigns, newsletters, and homepage banners.
- Quality monitoring: We continuously track your account health metrics to maintain the top-tier customer service standards Decathlon expects.
- Ongoing optimisation: We regularly update listings and adjust pricing strategies, responding dynamically to competitor moves and seasonal trends.
Reporting and strategic planning (monthly cycle)
Every month, we meet online for a detailed review of your sales performance and to track progress against our targets. We provide a clear, jargon-free report of completed work and collaboratively set priorities for the next period, ensuring steady and sustainable growth for your sports business.
Which companies benefit most from working with our agency?
Manufacturers
Focus on product excellence – we’ll handle the algorithms. You’ve mastered the art of production, but managing a global storefront is a full-time job in itself. If you lack the internal resources to navigate the technical side of sales, we act as your dedicated commercial arm – allowing you to oversee the production line while we manage your storefront.
Importers / Private Label Brands
Scale your brand with confidence. Building a dominant position through imports is a high-stakes game. You need a partner who understands the marketplace minefield and can help you establish a profitable presence while avoiding the expensive pitfalls that often catch unguided brands off guard.
Distributors
Escape the race to the bottom. If you are weary of destructive price wars and razor-thin margins, it’s time to shift gears. We help you diversify your sales channels and reclaim profitability by focusing on strategic reach and value, rather than just competing on the lowest price point.
How else can we support your business?
Beyond continuously growing your sales, we offer support with specific tasks your business may currently need on Decathlon:
- Decathlon training: We train your team so they can confidently and flawlessly manage day-to-day sales on this marketplace.
- Account and listing audits: We conduct a deep dive into your current operations, identifying errors and pinpointing exactly where you might be losing money.
- Strategic consultancy: We provide expert guidance during complex situations, advising you on how to navigate changes and effectively scale your profits.
- Graphic design services: We design professional infographics that clearly highlight your product benefits and drive conversions.
See the success stories of our clients:
Why partner with us?
An expert, not a call centre
You gain a dedicated account manager who has an in-depth understanding of your product range and constantly monitors your account health. Forget impersonal support tickets. We take over all communication with Decathlon’s technical team and swiftly resolve any operational challenges.
Profit, not just revenue
We accurately calculate your break-even points on the platform. We help you map out a pricing strategy that factors in commissions and logistics costs, guaranteeing real profit and high margins on every transaction.
Diversifying
We accurately calculate your break-even points on the platform. We help you map out a pricing strategy that factors in commissions and logistics costs, guaranteeing real profit and high margins on every transaction.
Market diversification
Relying on a single sales channel is a risk best avoided. We build another stable revenue stream for you by leveraging one of the world’s most recognised sports brands. This makes your business more resilient to fluctuations on other platforms and grants you access to a loyal, premium customer base.
Hassle-free compliance
We guide you through the maze of marketplace regulations. We handle the red tape to ensure your presence on Decathlon is fully compliant and free from the risk of account suspensions or penalties.
Reclaiming your time
We take the burden of daily seller panel management and learning a new platform from scratch off your shoulders. We assume full operational responsibility, giving you the peace of mind to focus on what matters most: perfecting your products and scaling your brand globally.
What our partners say
A business-effective company with extensive experience and a positive attitude. I recommend it.
Bernard Bocian
Sales Director at Meester Group.
We wholeheartedly recommend RYS. Great account management on: Amazon and eBay. The team has deep and reliable knowledge and uses effective tools that have significantly helped us develop our business. Most importantly, the team is always ready to help, even with issues that go beyond their standard services. Their extensive experience in the business is evident in every aspect of cooperation. We definitely recommend!
Mateusz Najder
CEO at Najder
Full professionalism from the first day of cooperation, and consequently, the effects of cooperation can be observed very quickly. Working with Ms. Zosia is a pure pleasure. I recommend her with a clear conscience 🙂
Karolina Helemejko
CEO at Bio EKOS
Very good contact, perfect cooperation from the very beginning. The effects of the company's work were visible almost immediately. I recommend it with a clear conscience!
Filip Kurdziel
CEO at Parkiety Kurdziel
A very reliable and professional company. The goals set are 100% achieved as intended. Sales bars are increasing month by month. DEFINITELY RECOMMEND. Ms Zofia, Mr Wojciech - thank you!
Bartłomiej Cholewa
Marketing Director at Lakma
Cooperation with the company is developing in a very good direction. Contact, knowledge and reliability - at a high level. The guys know their stuff. We count on a long-term relationship and continuous development. For those who are undecided, a definite YES, it's worth it 🙂
Arkadiusz Wierzbiński
CEO at FamilyMeble
A very good and reliable company. They know their stuff and it is really worth using their services. Adding products, advertising, everything is so professional that you can't do it yourself.
Jakub Dłużyński
CEO at Zatechs
We started our cooperation with Amazon, but over time we expanded it to eBay, Kaufland and Allegro. Everything is fast, precise and professional. Very good contact; they always answer my questions and help if needed. I sincerely recommend working with Raise Your Sales.
Sebastian Dyga
CEO at MillionMebli
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Frequently asked questions (FAQ)
Decathlon is open to established retailers who run their own independent e-commerce store and offer attractive brands recognised by sports enthusiasts. An additional requirement is a catalogue of at least 50 products (SKUs).
The platform demands high quality standards, both in content (precise technical attributes and professional translations) and operations (e.g., on-time dispatch rates and reliable returns handling). Decathlon acts as the primary point of contact for customers and filters most queries, meaning you’ll mainly step in to resolve specific technical or after-sales issues escalated through their system. Another standout feature is the 2nd Life programme, which allows you to officially sell fully functional used, ex-display, or refurbished equipment in a dedicated section of the site. It’s a fantastic way to monetise stock outside your regular, new collections.
We believe in relationships built on trust and tangible profits, not rigid paperwork. Our contract features a flexible, rolling one-month notice period. We want you to stay with us because you see your seller metrics growing, not because you’re tied down. We prefer to earn your loyalty through results, not legal obligations.
Our priority is to relieve you of the daily grind, which is why we take over roughly 95% of the operational tasks involved in managing your account. We primarily need your input during the initial expansion strategy phase. After that, our communication is streamlined to a monthly online catch-up, where we review performance, discuss reports, and set targets for the month ahead.
Let's talk about growing your sales across marketplaces!
Do you need help with other marketplaces?
Amazon
Unlock the potential of the world’s largest e-commerce platform. We will help you successfully enter new markets and build a strong advantage over your competitors.
Allegro
Scale your business across Central Europe. We will help you effectively reach customers in Poland, the Czech Republic, and Slovakia. Build your brand awareness on one of the largest and fastest-growing marketplaces in Europe.
eMAG
Expand your business to Romania, Bulgaria, and Hungary. We will guide you through the whole integration process and take care of your ongoing business development.
eBay
Reach millions of active buyers worldwide. eBay is your gateway to the massive markets of the UK and the US. We will set up your account and optimise it daily to build a strong international presence.
Kaufland
Take advantage of this rapidly growing platform in Germany and across Europe. We will establish your new distribution channel smoothly and securely.
Other marketplaces
We will introduce your brand to platforms specialised in your industry and to local leaders – where your customers actually are.
- Cdiscount
- ManoMano
- OTTO
- See our solutions
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